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HubSpot Implementation & Ongoing Optimisation for a Manufacturing & Distribution Company

Manufacturing / Distribution USA

Company Overview

A US-based manufacturing and distribution company managing complex sales cycles with leads sourced from data providers, ERP-driven operations, and multi-touch marketing campaigns. The engagement spanned four phases over nearly a year.

The Challenge

  • Needed to integrate third-party lead data (from a B2B data provider) into HubSpot effectively
  • ERP system (Macola) contained critical materials and product data that needed to inform CRM workflows
  • Sales methodology alignment required — the team referenced SAP-style structured approaches
  • Marketing emails for manufacturing audiences needed to be built with effective CTAs and segmentation
  • manual sales handoff and lead qualification process

Scope of Work

  • HubSpot CRM implementation and configuration
  • Lead import and management from B2B data provider (ZoomInfo or similar)
  • ERP (Macola) materials and data review for CRM integration planning
  • SAP methodology alignment for sales process structuring
  • Manufacturing-focused email marketing with CTA optimisation
  • Reporting or dashboard setup to manage CRM performance
  • Build Workflow automation for lead routing or nurturing

Tech Stack & Integrations

HubSpot CRMMacola ERPZoomInfo (or equivalent B2B data provider)

Key Deliverables

  • Configured HubSpot portal for manufacturing sales context
  • Lead import process from B2B data provider
  • ERP data assessment for CRM integration feasibility
  • Sales process documentation aligned with structured methodology
  • Manufacturing email campaigns with optimized CTAs
  • Create data audit dashboard for 24x7 data surveillance.

Business Outcomes

  • Centralised lead management from third-party data sources into HubSpot
  • Marketing gained the ability to run targeted manufacturing email campaigns
  • ERP integration groundwork laid for future automation
  • 8hrs/week of time saved on manual lead handling or data entry
  • 15% improvement in email campaign performance metrics (open rate, CTR)
HubSpot ImplementationLead ManagementERP Integration PlanningEmail Marketing

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